About
About Coles
What Coles does, its mission and values, and what it's like to work there in Australia.
Coles Group is one of Australia's two largest supermarket retailers. Founded in 1914 and headquartered at Hawthorn East in Melbourne, it runs more than 860 Coles supermarkets alongside Coles Online home delivery, over 990 liquor stores under the Liquorland, Vintage Cellars, and First Choice Liquor Market brands, Coles Financial Services, and the Flybuys loyalty program it co-owns.
Coles trades in every state and territory, is listed on the Australian Securities Exchange (ASX: COL), and employs about 115,000 people. Its supply chain runs through conventional distribution centres and automated customer fulfilment centres that pick online grocery orders.
The large majority of jobs are in stores. Entry-level and frontline roles include checkout and customer service, online personal shoppers who assemble home-delivery orders, trolley collection, night fill, and the fresh departments — deli, bakery, meat, and produce. Coles also runs retail, butchery, and bakery traineeships and apprenticeships. Store leadership spans team leaders, department managers, and store managers.
Behind the stores sit distribution-centre and transport roles, and the Hawthorn East store-support office, which houses merchandise and buying, technology and digital, finance, property, marketing, and people teams. Most store roles are casual or part-time and are covered by the General Retail Industry Award and Coles' enterprise agreement, with full-time roles common in management and head office.
Applications are handled directly through the Coles careers site; CareerTrees links through to those official listings.