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Coles is one of Australia's most iconic supermarket chains, operating over 800 stores across the country and employing more than 120,000 team members. With stores in every major city and regional area, including Sydney, Melbourne, Brisbane, Adelaide, Perth, and throughout NSW, QLD, VIC, SA, WA, and ACT, Coles is one of the most accessible employers in the country. Whether you are looking for your first job, returning to work, or planning a long-term career in retail and food, this guide covers everything you need to know about applying for a job at Coles in 2026.
About Coles Group
Coles Group Limited is an ASX-listed company that operates Coles Supermarkets, Coles Express service stations, and a growing e-commerce and home delivery business. The group has been serving Australian households since 1914 and is a deeply ingrained part of the country's retail landscape. Coles employs a diverse workforce across its store operations, distribution and logistics network, store support centre, and digital and technology functions.
In recent years, Coles has made significant investments in sustainability, technology, and the customer experience. Its commitment to reducing food waste, supporting Australian farmers and producers, and improving the in-store experience through technology have all been major areas of focus. For job seekers, Coles offers a broad range of roles and a genuine commitment to employee development, diversity, and inclusion.
Types of Jobs Available at Coles
Supermarket Team Member
Supermarket Team Members are the most commonly advertised role at Coles and represent the majority of the company's frontline workforce. Roles include customer service team members, checkout operators, deli and bakery team members, night fill staff, and specialist department assistants. These positions are available in casual, part-time, and full-time arrangements across all Coles stores in NSW, QLD, VIC, SA, WA, and ACT.
Department Manager and Team Leader
Team Leader and Department Manager roles at Coles involve overseeing specific sections of the supermarket, coaching team members, managing stock and waste, and ensuring customer service standards are met. These roles are typically full-time and represent the first step on the management career ladder at Coles. The company promotes from within wherever possible, and many Department Managers began their Coles careers as casual team members.
Store Manager and Assistant Store Manager
Store Managers and Assistant Store Managers are responsible for the overall performance of a Coles store. This includes leading the full team, managing operating costs, delivering customer service standards, and meeting sales and profit targets. Store Managers at Coles earn competitive salaries with performance bonuses, and the company invests heavily in developing its management talent through structured programs and mentoring.
Distribution and Logistics Roles
Coles operates a large network of distribution centres across Australia, employing storepersons, forklift operators, transport coordinators, and logistics managers. These facilities are critical to keeping Coles stores stocked and are typically located near major metropolitan areas in QLD, NSW, and VIC.
Corporate and Store Support Centre Roles
Coles' store support centre is based in Melbourne, with significant presence in other state capitals. Corporate roles span buying, marketing, finance, technology, HR, supply chain, sustainability, and customer insights. These positions attract professionals from diverse backgrounds and are open to both experienced hires and graduates through Coles' structured graduate program.
How to Apply for a Job at Coles in 2026
Step 1: Visit the Coles Careers Portal
All Coles applications are submitted online through the careers portal at careers.colesgroup.com.au. You can browse available roles by location, category, and employment type. The portal is updated regularly, so checking it frequently or setting up job alerts is the most efficient way to stay on top of new opportunities near you.
Step 2: Create Your Profile
Register for a candidate profile on the Coles careers portal. This allows you to save your application details, apply to multiple roles, and track the status of your applications. Make sure your profile is complete and up to date, including your work rights status, availability, and a current resume.
Step 3: Prepare Your Resume
Tailor your resume to highlight experience relevant to the specific role. For supermarket team member roles, emphasise any customer service experience, your availability, and your reliability. For management or corporate roles, include quantifiable achievements from previous positions and any relevant qualifications. A targeted cover letter, while not always required, can strengthen your application for management and corporate positions.
Step 4: Complete the Application and Assessment
Some Coles applications include an online assessment component, particularly for store team member roles. These assessments typically cover situational judgement and basic numerical reasoning. Complete these in a quiet, distraction-free environment and take your time with each question. Being honest and consistent in your answers is more important than trying to game the assessment.
Step 5: Interview and Onboarding
Successful applicants are contacted for an interview, which is typically conducted by the Store Manager or HR representative. Coles interviews use a competency-based format and focus on your customer service approach, your availability, and your teamwork capability. Once an offer is made, the onboarding process includes a health and safety induction, role-specific training, and an introduction to Coles' systems and processes.
Coles Salary Guide for 2026
| Role | Employment Type | Estimated Hourly / Annual Rate (AUD) |
|---|---|---|
| Supermarket Team Member (Casual) | Casual | $24 – $29/hr |
| Supermarket Team Member (Part-Time) | Part-Time | $22 – $26/hr |
| Team Leader / Department Manager | Full-Time | $55,000 – $70,000 |
| Assistant Store Manager | Full-Time | $70,000 – $85,000 |
| Store Manager | Full-Time | $90,000 – $120,000+ |
| Distribution Centre Worker | Full-Time | $55,000 – $68,000 |
| Corporate Graduate | Full-Time | $65,000 – $78,000 |
Employee Benefits at Coles
Coles offers its employees a comprehensive range of benefits. Team members receive a discount on Coles products through the Flybuys employee program, which provides real savings on everyday grocery shopping. Access to an Employee Assistance Program is available to all team members regardless of employment type, providing confidential support for personal and professional challenges.
Coles invests significantly in learning and development, with structured programs for team members at every level. The company's management development programs have produced many successful retail leaders, and Coles actively supports career transitions both within its own business and across the broader Coles Group. Parental leave provisions and flexible work arrangements are available for eligible employees, and Coles' diversity and inclusion programs are among the more comprehensive in the Australian retail sector.
Tips for a Successful Coles Application
The most important things you can demonstrate in a Coles application are reliability, customer focus, and genuine enthusiasm for the role. For store-based roles, showing that you understand and appreciate the physical and customer-facing demands of the job will set you apart. For management roles, quantified examples of team leadership, commercial performance, and operational management will carry significant weight.
Make sure your stated availability is accurate and realistic. Coles stores require coverage across all trading hours, including early mornings, evenings, and weekends. Being flexible and available during these times increases your likelihood of being selected for interview. If you have genuine study or other commitments that limit your availability, state them clearly from the outset.
For a deeper look at what it is like to work at Coles, read our Coles Employee Reviews article. And to prepare for your interview, visit our Coles Interview Questions and Answers guide.
Frequently Asked Questions
Does Coles hire people with no experience?
Yes. Coles regularly hires people with no prior retail or supermarket experience, particularly for entry-level team member roles. The company's training program brings new employees up to speed quickly, and a positive attitude, good availability, and a genuine willingness to serve customers are more important than prior experience for most frontline positions.
What is the minimum age to work at Coles?
The minimum age to work at Coles is generally 14 years and nine months, though most stores hire team members from 15 years of age upwards for casual and part-time roles. Requirements may vary slightly between states and individual store managers in accordance with relevant state workplace legislation.
How long does the Coles hiring process take?
For frontline team member roles, the process from application to offer typically takes one to three weeks, depending on the volume of applications and the store's current needs. During peak hiring periods, such as in the lead-up to Christmas, the process can move faster. Management and corporate roles typically take three to six weeks.
Does Coles offer a graduate program?
Yes. Coles runs a graduate program for candidates interested in corporate and management careers. The program covers a range of functions including buying, marketing, finance, technology, and supply chain, and is well-regarded in the Australian corporate graduate market. Applications for the program typically open in mid-year for the following year's intake. Details are available on the Coles Group careers portal.