About
About IKEA
What IKEA does, its mission and values, and what it's like to work there in Australia.
IKEA is a Swedish-origin furniture and homewares retailer known for flat-pack furniture, large-format stores, and a self-serve warehouse format. In Australia its stores are operated by Ingka Group, the largest IKEA franchisee, under franchise from the brand owner Inter IKEA. IKEA trades from around ten large-format stores in the mainland capital cities, supplemented by smaller-format and order-and-collection points and a growing online business; its Australian head office is at Tempe in Sydney.
IKEA employs roughly 3,900 people across its Australian stores, distribution, and office, and uses a single job framework it calls "co-worker" roles.
Store jobs span sales and the self-serve furniture area, checkouts and returns, the warehouse and goods flow, the Swedish food market and in-store restaurant, customer service, and home-delivery and assembly coordination. Store leadership runs from team leaders to department and store managers.
Behind the stores, IKEA hires in fulfilment and logistics, customer support, digital and e-commerce, interior design, marketing, and people and finance functions. The company states that it pays above the relevant retail award. Applications are handled directly through the IKEA Australia careers site; CareerTrees links through to those official listings.