Questions and answers
Chubb Insurance: common questions about working there
Hiring process, interview format, pay bands, benefits — sourced from Chubb Insurance's own materials and our editorial review.
- Why do you want to work at Chubb?
Reference Chubb's global reputation, its focus on commercial and specialty insurance, and its financial strength. Mention specific Chubb product lines or capabilities that interest you. Avoid generic answers about wanting to work in insurance — interviewers at Chubb expect candidates who have researched the company's specific positioning in the Australian market and articulated a genuine reason for targeting Chubb specifically.
- How do you build and manage relationships with brokers or clients?
For distribution and account executive roles, this is a central competency. Describe your approach to understanding brokers' business needs, being responsive and reliable, and building trust through expertise and follow-through. Real examples of accounts you've grown or relationships you've developed in the NSW, VIC, QLD, SA, or WA markets are valuable.
- Where do you see the insurance market heading in the next two to three years?
For senior and commercial roles, Chubb expects candidates to have a view on market conditions. Be prepared to discuss trends such as pricing cycle dynamics in commercial lines, the impact of climate change on catastrophe insurance, emerging cyber risks, and the influence of global reinsurance conditions on Australian pricing. Demonstrating market awareness distinguishes strong candidates.
- Does Chubb ask technical insurance questions in interviews?
Yes, absolutely for underwriting, claims, and risk engineering roles. You should expect questions about policy coverage interpretation, risk assessment methodology, or claims handling procedures relevant to the product line you're applying for. The depth of technical questioning typically increases at senior levels.
- How should I prepare for a Chubb underwriting interview?
Review your knowledge of the specific line of business (financial lines, liability, property, marine, etc.), current market conditions for that line in Australia, and Chubb's appetite and positioning in that space. Be ready to discuss real risks you've underwritten, coverage terms you've negotiated, and how you approach difficult or borderline submissions.