Commonwealth Bank
Customer Banking Specialist - Wagin
Wagin, WA - Cnr Tudhoe & Trent Streets · Posted 22 June 2026
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We’re seeking a Customer Banking Specialist to join our Wagin Branch on a full time basis at one of our Multi Channel Branches!
Rosters are predetermined. Please ensure you are available for the following roster before applying:
Full time, 38 hours/week:
Monday - Friday, 8.30am - 4.51pm.
What is a Multi-Channel Branch?
A blend of contact centre and branch-based customer service, supporting customers across both digital and face-to-face channels.
Monday & Friday: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment. Please note you will still be working in the branch office spaces during these shifts.
Tuesday, Wednesday & Thursday:
8:30am – 1:00pm: Contact centre support
1:45pm – 4:51pm: Supporting our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions and assisting our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.
At times, you may be required to support our Kojonup branch. Please ensure you are comfortable with this requirement.
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers. More specifically, you will:
Assist customers with general banking transactions, answering questions and queries
Build a personal connection with customers through meaningful conversations face to face and through our direct channels
Work with customers to use our in-branch technology and digital banking options
Complete Financial Health Checks to assess customers’ financial needs
Process applications for personal loans, credit cards and associated products
Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
Be provided with continuous training and development to support your career aspirations
We’re interested in hearing from people who have:
A passion for delivering outstanding customer service with every interaction
The ability to have great conversations and confidence to ask challenging questions
Problem solving attitude and curiosity in finding the right solutions
An open approach to learning new things and goal oriented
An ability to work collaboratively as a team to deliver a seamless customer experience
If this sounds like the role for you then we would love to hear from you. Apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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About Customer Banking Specialist jobs in Australia
There are 27 open Customer Banking Specialist jobs in Australia as of 02 July 2026, listed by 1 employer including Commonwealth Bank. Every listing on this page is pulled from the employer's own job feed and refreshed daily, so the count reflects roles that are open right now rather than archived postings. Current openings include part-time and full-time work. See all Customer Banking Specialist jobs in Australia.
- Hiring now
- Commonwealth Bank · 27
- Where the roles are
- VIC Boroondara Area · 3
- NSW/ ACT Region · 2
- VIC Gippsland Area · 2
- VIC Inner Metropolitan Area · 2
- Penrith Area · 2
- Browns Plains · 1
Data source: each employer's public applicant tracking system, re-read nightly. Last posting update 02 July 2026. CareerTrees lists roles and links out to the employer to apply; it does not collect applications or charge employers for placement.