0 open Discovery Parks vacancies in Australia

Discovery Parks is Australia's largest holiday park and resort network, operating over 80 properties across every state and territory. From coastal parks in Queensland and Western Australia to inland destinations in Victoria, South Australia, and NSW, the company provides outdoor accommodation experiences to millions of Australians each year. Behind those experiences is a large and diverse workforce spanning customer service, hospitality, maintenance, park management, and corporate functions. If you are looking for a career in tourism and hospitality with flexibility, variety, and genuine growth potential, Discovery Parks is worth a serious look. This guide covers available roles, salary expectations, how to apply, and what it is like to work for the company in 2025.

About Discovery Parks as an Employer

Discovery Parks is owned by the G'day Group, which also owns the G'day Rewards loyalty program. The G'day Group is one of Australia's largest tourism businesses, and its scale means that Discovery Parks has access to significant resources for employee development, competitive remuneration, and operational systems. For employees, this translates into better-structured HR practices, clearer policy frameworks, and genuine pathways for career progression across properties nationwide.

The company operates parks in popular leisure and caravan destinations including Port Douglas and Airlie Beach in QLD, the Pilbara and Kimberley in WA, Darwin and Katherine in the NT, Phillip Island and the Grampians in VIC, the Barossa Valley in SA, and Hunter Valley in NSW. This geographic diversity means that employees have the option to work in different regions of the country, which appeals to those who enjoy travel or prefer seasonal work patterns.

Discovery Parks Job Roles

Positions at Discovery Parks span operational, guest-facing, skilled trade, and administrative functions. The following roles are among the most commonly advertised across the network:

Guest Experience Officer

Guest Experience Officers are the primary point of contact for park visitors. Responsibilities include checking guests in and out, processing bookings, answering queries about facilities and local attractions, handling complaints, and maintaining the reception area. Strong communication skills and a genuine enthusiasm for helping people are essential. This role is well-suited to candidates with experience in retail, hospitality, or any customer-facing environment. Parks in QLD, WA, and VIC regularly advertise this position.

Grounds and Maintenance Officer

Maintenance officers are responsible for keeping park facilities, grounds, cabins, and equipment in good condition. Duties range from basic repairs and landscaping to pool maintenance and facility inspections. A background in a trade or general maintenance is beneficial. Parks in remote locations including the NT and regional WA often have ongoing maintenance vacancies and may offer accommodation as part of the employment package.

Housekeeping Attendant

Housekeeping staff are responsible for cleaning and servicing accommodation units, public amenities, and communal facilities to the company's standards. Attention to detail, physical fitness, and a commitment to hygiene are key requirements. This role is available on a casual or part-time basis at most parks and is frequently filled by individuals seeking flexible work during peak holiday seasons in summer and school holidays.

Park Manager and Assistant Park Manager

Park managers are responsible for the overall operation of individual properties, including staff management, budgeting, guest satisfaction, safety compliance, and revenue performance. These leadership roles require experience in hospitality or tourism management and strong organisational skills. Assistant park manager positions serve as a development pathway for those looking to move into full management. Discovery Parks tends to favour internal candidates for these promotions where possible.

Food and Beverage Staff

Many Discovery Parks properties have on-site cafes, restaurants, or takeaway facilities. Staff in this category include baristas, kitchen hands, cooks, and food service assistants. RSA (Responsible Service of Alcohol) certification is required for roles involving the service of alcohol, and a food handling certificate is advantageous for kitchen roles. These positions are especially common at larger resort-style parks in coastal QLD and VIC.

Corporate and Head Office Roles

The G'day Group's head office is in Adelaide, SA. Corporate roles span HR, finance, marketing, IT, revenue management, and operations support. These positions are typically advertised through general job boards and the company's own careers portal. Candidates with degrees and relevant industry experience are generally targeted, though some operational support roles are accessible to candidates with vocational qualifications.

Discovery Parks Salary Guide 2025

Salaries at Discovery Parks are competitive within the hospitality and tourism sector. Many park-based roles are covered by the Hospitality Industry (General) Award or the Clerks — Private Sector Award. The following table provides typical salary ranges by role:

Role	Employment Type	Pay Range (2025)
Guest Experience Officer	Casual / Part-time	$24 – $29 per hour
Housekeeping Attendant	Casual / Part-time	$23 – $27 per hour
Grounds and Maintenance Officer	Full-time	$55,000 – $70,000 per year
Food and Beverage Staff	Casual / Part-time	$23 – $28 per hour
Assistant Park Manager	Full-time	$60,000 – $75,000 per year
Park Manager	Full-time	$75,000 – $110,000 per year
Corporate / Head Office Roles	Full-time	$65,000 – $120,000 per year

Remote and regional properties in WA, NT, and QLD often include additional benefits such as on-site accommodation, meal allowances, or travel subsidies. These can significantly increase the effective total compensation for staff based at more remote parks. Weekend and public holiday penalty rates also apply under the applicable award.

How to Apply for a Job at Discovery Parks

Discovery Parks manages recruitment through its own online careers portal and through general job listing platforms. Here is the process for most applicants:

Step 1 – Browse Available Roles

Visit the G'day Group careers page and filter by state or property. You can search by role type across all Discovery Parks properties nationally. Roles in QLD and WA tend to have the most active hiring due to the high concentration of parks in those states. SA-based corporate roles are also regularly listed.

Step 2 – Prepare and Submit Your Application

Upload a tailored resume highlighting relevant hospitality, customer service, or trade experience. For operational roles, mention any relevant qualifications such as RSA, forklift licence, or pool operation certification. Applications with specific examples of guest service or team management tend to progress more quickly through the screening process.

Step 3 – Phone or Video Interview

Shortlisted candidates are typically contacted for an initial screening call or video chat. For remote park roles, this may be the only pre-employment interview before an offer is made, given the geographic challenges involved. The screening focuses on availability, experience, and your motivation for working in the tourism and park accommodation sector.

Step 4 – In-Person Interview (where applicable)

For park management and corporate roles, an in-person interview is generally expected. These are typically held at a nearby property or at the Adelaide head office. Bring copies of your qualifications, relevant certificates, and two professional references. Be prepared to discuss specific operational scenarios and how you would manage guest-facing situations.

Step 5 – Reference and Background Checks

All offers are subject to satisfactory reference checks. Some roles involving cash handling, vulnerable guests, or work with children require a Working with Children Check (WWCC), which is issued by the relevant state authority. For roles in WA, QLD, VIC, NSW, SA, and ACT, ensure your WWCC is current before beginning the application process.

Working Culture at Discovery Parks

Employee feedback for Discovery Parks is generally positive, with the outdoor and travel-oriented nature of the work cited as a key draw. Many staff members describe the culture as community-driven, with colleagues who are passionate about the outdoors, travel, and providing quality guest experiences. The seasonal nature of tourism means some parks are livelier in summer months and during school holiday periods, and staffing levels adjust accordingly.

For those open to relocating or working in regional or remote areas, Discovery Parks offers experiences that few other employers can match. Staff accommodation is provided at select parks, reducing the cost of living for employees willing to work away from home. This model is particularly popular among younger workers, grey nomads seeking part-time engagement, and couples looking for a lifestyle change.

Supporting Articles

For further research before applying, the Discovery Parks Employee Reviews article shares honest perspectives from current and former staff about management, working conditions, and the overall employee experience across different parks. The Discovery Parks Interview Questions and Answers guide covers common questions asked during the recruitment process with sample answers to help you prepare.

Frequently Asked Questions About Discovery Parks Jobs

Does Discovery Parks provide accommodation for staff?

Yes, at many regional and remote properties. On-site accommodation is often included as part of the employment arrangement for parks in the NT, remote WA, and some regional QLD and SA locations. The specifics, including whether accommodation is provided free or at a subsidised rate, vary by property and role. This is worth clarifying during the interview stage.

Can I work seasonally at Discovery Parks?

Yes. Discovery Parks regularly recruits seasonal and casual staff for peak holiday periods. The summer season from November to March is the busiest period for coastal and reef parks in QLD and WA. Inland and alpine parks in VIC and NSW may be busier in winter school holidays. Seasonal contracts typically run for three to six months and can lead to ongoing employment for strong performers.

What qualifications do I need to work at Discovery Parks?

Most entry-level roles do not require formal qualifications. Customer service experience and a positive attitude are valued for front-of-house positions. Maintenance roles benefit from trade qualifications or relevant experience. Food and beverage roles require a food handling certificate and RSA for roles involving alcohol. Management roles typically expect hospitality management qualifications or equivalent experience.

Are there career pathways at Discovery Parks?

Yes. The company has a track record of developing staff from park operations into regional and corporate roles. Several current regional managers began their careers as Guest Experience Officers or in maintenance. The G'day Group's scale across Australia means that opportunities exist for motivated employees to take on broader responsibilities over time.