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Australia Post is one of the country's largest employers, running a network that spans postal services, parcel delivery, banking services, and retail operations across every state and territory. With thousands of employees and an operation that spans from delivery drivers in Sydney and Melbourne to postal managers in remote communities across Queensland, South Australia, and Western Australia, there are roles here for a genuinely wide range of skills and backgrounds.
This guide covers everything you need to know about applying for a job at Australia Post — what roles are available, what the pay looks like, how the hiring process works, and what to include in your application. For what employees say about working there, see our Australia Post employee reviews. To prepare for the interview, check our Australia Post interview questions guide.
About Australia Post
Australia Post is a government business enterprise — majority owned by the Australian Government — with commercial operations that extend well beyond traditional mail. The organisation handles billions of parcels annually through its StarTrack and Parcel Post networks, operates a national retail network through licensed post offices and company-managed stores, and provides banking and financial services through Bank@Post. This range of operations creates employment across delivery, retail, logistics, corporate, and technology functions.
Types of Jobs at Australia Post
Postal delivery roles — including foot delivery officers and motor vehicle delivery officers — are among the most recognisable jobs at Australia Post. But the organisation also employs a large number of people in processing centres, customer service roles at retail outlets, corporate functions including finance, HR, IT, and strategy, and specialist logistics positions within the StarTrack freight business. For people interested in technology, Australia Post has invested heavily in digital infrastructure, creating career pathways for software developers, data analysts, and product managers.
Australia Post Salary Overview
| Position | Annual Salary (Approx) |
|---|---|
| Mail/Parcel Delivery Officer | $58,000 – $70,000 |
| Customer Service Officer (Retail) | $52,000 – $63,000 |
| Processing Centre Operator | $55,000 – $68,000 |
| Team Leader / Supervisor | $68,000 – $82,000 |
| Delivery Centre Manager | $85,000 – $105,000 |
| Corporate / Professional Roles | $75,000 – $130,000+ |
| IT / Technology Roles | $90,000 – $150,000+ |
Australia Post employees are generally covered by an Enterprise Agreement that provides pay rates above the minimum Modern Award levels. Conditions including shift allowances, overtime, and leave entitlements are comprehensively covered in the Agreement, which is publicly available.
How to Apply for Australia Post Jobs
All Australia Post roles are advertised through their official careers portal at auspost.com.au/careers. Applications require creating a profile, uploading your resume, and completing any role-specific questions or assessments. For delivery roles, a current driver's licence is mandatory and you'll need to demonstrate familiarity with the local area. For processing and logistics roles, the ability to work shift patterns — including early mornings and weekends — is a practical requirement.
Retail and customer service applications should highlight any previous customer-facing experience. Technology and corporate roles typically require degree-level qualifications and relevant professional experience. Australia Post participates in graduate recruitment programs annually — check their careers site in the second half of the academic year for graduate intake advertisements.
The Hiring Process
Australia Post's hiring process varies by role type and level. For volume roles like delivery officers and processing staff, the process often involves an online application, psychometric or situational judgement testing, and a structured interview or assessment centre. For professional and management roles, expect a multi-round process including a panel interview and possibly case-based assessment. Pre-employment checks including a national police check and functional capacity assessment are standard for delivery and operational roles.
Frequently Asked Questions
What is the minimum age to work at Australia Post?
For most roles, Australia Post requires applicants to be at least 18 years old. Delivery roles require a driver's licence, which in most states requires being at least 17. Customer service roles at licensed post offices may occasionally be available from 16.
Does Australia Post offer casual work?
Yes, Australia Post employs casual workers particularly in delivery and processing roles where volume fluctuates. Casual delivery roles during the Christmas peak period are regularly advertised and provide a route into more permanent employment for strong performers.
Is a driver's licence required for Australia Post jobs?
A current Australian driver's licence is required for delivery roles. Retail, processing, and corporate positions generally do not require a licence, though it may be helpful for some locations.